SHOPIFY SUPPORT & MAINTENANCE

Ongoing improvements to keep your store running smoothly & looking sharp—without the stress.

Why Ongoing Support Matters

A high-performing Shopify store isn’t a “set it and forget it” job. Your business evolves, your customers’ needs shift, and tech changes constantly. Regular updates, design tweaks, and app improvements are key to staying competitive—and making sure your store stays as seamless as the day it launched.

That’s where we come in.

Our Shopify Support & Maintenance packages are designed for eCommerce brands who want regular, expert support without hiring a full-time team. We handle the technical stuff—so you can focus on running and growing your business.

WHAT’S INCLUDED

✱ Design Tweaks

✱ Code updates & troubleshooting

✱ App installation, setup & configuration

✱ Ongoing optimisation recommendations

WHAT’S NOT INCLUDED

✱ Admin tasks (like uploading products, creating collections, or basic data entry)

✱ Marketing (Google Ads, Klaviyo campaigns. See our other services for that!)

HOW IT WORKS

01

WE SET UP YOUR OWN NOTION BOARD

A dedicated workspace to list and track tasks.

02

YOU ADD YOUR REQUESTS

Need a design tweak? Want to add a new app? Drop it in!

03

WE ADD EXPERT RECOMMENDATIONS

We make suggestions to improve your store for a better customer journey and better conversion rate.

04

WE ESTIMATE HOURS FOR EACH TASKS

You’ll know what’s covered within your package each month. Complete transparency.

05

WE KEEP IT TRANSPARENT

Each completed task shows how long it took, so you can track exactly how your hours are used.

06

AT THE END OF THE MONTH, YOUR HOURS RERESHED

And we keep building on your progress.

CHOOSE YOUR PACKAGE

STARTER SUPPORT

4 HOURS

£300 + VAT per month

GROWTH SUPPORT

6 HOURS

£450 + VAT per month

PRO SUPPORT

8 HOURS

£600 + VAT per month

Rolling monthly commitment · Cancel anytime with 30 days’ notice

IS THIS FOR YOU?

This service is perfect if:

  • Your store needs regular design tweaks or technical improvements

  • You want expert help without hiring in-house

  • You need support on app installs, troubleshooting, or Shopify theme changes

  • You like things to be transparent and trackable

  • You want your Shopify store to be the best it can be and have small improvements make a difference to your revenue month on month.

LET’S KEEP YOUR STORE IN TOP SHAPE

Have questions before signing up? Get in touch and we’ll walk you through it.