
Ongoing improvements to keep your store running smoothly & looking sharp—without the stress.
SHOPIFY SUPPORT & MAINTENANCE
Why Ongoing Support Matters
A high-performing Shopify store isn’t a “set it and forget it” job. Your business evolves, your customers’ needs shift, and tech changes constantly. Regular updates, design tweaks, and app improvements are key to staying competitive—and making sure your store stays as seamless as the day it launched.
That’s where we come in.
Our Shopify Support & Maintenance packages are designed for eCommerce brands who want regular, expert support without hiring a full-time team. We handle the technical stuff—so you can focus on running and growing your business.
WHAT’S INCLUDED
✱ Design Tweaks
✱ Code updates & troubleshooting
✱ App installation, setup & configuration
✱ Ongoing optimisation recommendations
WHAT’S NOT INCLUDED
✱ Admin tasks (like uploading products, creating collections, or basic data entry)
✱ Marketing (Google Ads, Klaviyo campaigns—see our other services for that!)

HOW IT WORKS
01
WE SET UP YOUR OWN NOTION BOARD
A dedicated workspace to list and track tasks.
02
YOU ADD YOUR REQUESTS
Need a design tweak? Want to add a new app? Drop it in!
03
WE ADD EXPERT RECOMMENDATIONS
For improvements we spot
04
WE ESTIMATE HOURS FOR EACH TASKS
You’ll know what’s covered within your package
05
WE KEEP IT TRANSPARENT
Each completed task shows how long it took, so you can track exactly how your hours are used.
06
AT THE END OF THE MONTH, YOUR HOURS RERESHED
And we keep building on your progress.
CHOOSE YOUR PACKAGE
STARTER SUPPORT
4 HOURS
£300 + VAT per month
GROWTH SUPPORT
6 HOURS
£450 + VAT per month
PRO SUPPORT
8 HOURS
£600 + VAT per month
Rolling monthly commitment · Cancel anytime with 30 days’ notice

IS THIS FOR YOU?
This service is perfect if:
Your store needs regular design tweaks or technical improvements
You want expert help without hiring in-house
You need support on app installs, troubleshooting, or Shopify theme changes
You like things to be transparent and trackable

LET’S KEEP YOUR STORE IN TOP SHAPE
Have questions before signing up? Get in touch and we’ll walk you through it.