PRIVACY POLICY

This website collects personal data to power our site analytics, including:

Information about your browser, network, and device

Web pages you visited prior to coming to this website

Your IP address

This information may also include details about your use of this website, including:

Clicks

Internal links

Pages visited

Scrolling

Searches

Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

When you submit an enquiry on this website, we collect personal information from you. We may collect information like your:

Project details

Email address

Name

Phone number

We will not share this information with anybody else.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. This information is sent to Dubsado our CRM software.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device

Web pages you visited prior to coming to this website

Web pages you view while on this website

Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Flodesk, our email marketing provider, so they can send these emails on our behalf.

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

Information about your browser, network, or device

Information about this site and the page you’re viewing on it

Your IP address

Use of Customer Information & Disclosure to Third Parties

1. How We Use Your Information
When you engage Pear Digital to provide our services, we collect and process certain personal and business information necessary to deliver those services effectively. This may include contact details, billing information, account history, and any other data reasonably required for the performance of our contractual obligations.

We process this information for the following purposes:

  • To provide, manage, and support the services you have requested.

  • To administer your account, including invoicing and payment processing.

  • To communicate with you regarding service updates, support, or contractual matters.

  • To comply with our legal, regulatory, and professional obligations.

All information is processed in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any applicable data protection legislation.

2. Sharing Your Information

Pear Digital may share your information with carefully selected third parties only where necessary and lawful. These parties may include:

  • Debt collection agencies
    In circumstances where payment for services remains outstanding to us or our partner platforms, such as Google (Alphabet), Meta and TikTok, after reasonable attempts to resolve the matter either by us through us via third party agency , we may share relevant account and contact information with authorised debt recovery agencies.

  • Professional advisers and regulatory bodies
    Where required for audit, legal, or regulatory compliance.

  • Service providers and partner organisations
    Where essential for delivering our services—such as hosting providers, payment processors, or subcontractors—who are bound by strict confidentiality and data-processing agreements.

  • Organisations located within the UK or abroad
    In some cases, your information may be transferred outside the UK. Any such transfers will only occur where adequate safeguards are in place in compliance with UK GDPR (e.g., to countries with an adequacy decision or under approved International Data Transfer Agreements).

We will never sell your personal data, and we only disclose what is necessary for the purpose for which it is shared.

3. Legal Basis for Processing and Sharing
Our lawful bases for processing your information may include:

  • Contractual necessity – to perform the services you have requested.

  • Legitimate interests – such as pursuing outstanding debts or improving service delivery.

  • Legal obligation – where required by law or regulatory authorities.

  • Consent – where explicitly required for certain types of processing.

4. Your Rights
Under UK GDPR, you have the right to:

  • Request access to your personal data.

  • Request correction or deletion of your data.

  • Object to certain types of processing.

  • Request restriction of processing.

  • Request data portability.

  • Withdraw consent where processing is based on consent.

Requests can be made at any time by contacting us at admin@peardigital.co.uk. We will respond in accordance with statutory timeframes.